Terms of Service
Last updated: 18 August 2026
1. Who we are
Degis Tickets (“Degis,” “we,” “us”) operates a ticketing platform for events in Ethiopia and the United States, available at degistickets.com and via SMS.
2. Account & sign-in
You sign in with a phone number and a one-time code sent by SMS. You are responsible for keeping access to that phone number secure — anyone with access to your code can access your account.
3. SMS messaging terms
By providing your phone number, you agree to receive:
- One-time passcodes to sign in or verify your identity
- Confirmations when you buy, RSVP for, or receive a ticket
- Your entry code before an event you are attending
- Notifications if a ticket is transferred to or from you
- Updates from an event's organizer about that event (schedule changes, cancellation)
Message frequency varies based on your activity — you may receive several messages in a short period while signing in or completing a purchase, and none in weeks you are not using Degis.
Message and data rates may apply. Check with your carrier for details on your plan.
Reply STOP at any time to opt out of SMS messages. Reply HELP for help. Opting out of SMS may prevent you from receiving your entry code, which is currently delivered only by SMS and in your ticket wallet on the site — check your wallet directly if you have opted out.
Carriers are not liable for delayed or undelivered messages.
4. Tickets
A ticket is a licence to attend the specific event stated on it. It is not transferable except through the Transfer feature in your wallet. Resale outside Degis is at your own risk — we cannot verify or protect tickets sold off-platform.
5. Refunds
Each organizer sets the refund policy for their own event, and it is shown next to the price before you pay. Degis enforces it: the window, the amount, and the rule that a published policy can be made more generous but never stricter.
If an event is cancelled you are refunded in full, including the Degis service fee, whatever that policy says. Full terms are in our Refund Policy.
6. Organizers
Organizers must complete verification before selling tickets, and are responsible for the accuracy of their event listings and for honoring the tickets they sell.
7. Changes
We may update these terms. Material changes will be posted here with a new effective date.
8. Contact
Questions about these terms: support@degistickets.com. See also our Privacy Policy.